Refund policy

Refund eligibility

Refunds are accepted only when there is a problem with the order, such as a damaged product or a missing shipment. This is not a general change-of-mind return offer.

30-day contact window

Please reach out within 30 days for any refund request. Include your order number and a brief description of the problem. For damaged goods, retain the product, packaging and any relevant photographs while we review your request.

Contact us before sending anything back

Use this store’s contact page before returning any product. We will provide instructions relevant to your order. Do not send goods to the manufacturer or to an address found on another website. An order-problem refund is distinct from eligibility to physically return medicine; wait for instructions before sending a parcel.

Refund handling

We will review the reported problem and confirm the appropriate resolution. Approved refunds are processed to the original payment method where available; the payment provider determines when funds appear.

For purchases made on opill.shop, use this store’s contact page or email kodymaureen45446@hotmail.com. Please include your order number, but do not include payment credentials or sensitive medical information.

These procedures do not restrict any statutory remedy for damaged, defective, incorrect or undelivered goods. See our Shipping Policy for delivery information.